Improving Workplace Productivity & Morale at Lululemon

About Lululemon

When Lululemon, the globally recognized athletic apparel brand, began facing challenges with its existing phone booths, it was clear that something needed to change. Frequent wear and tear, high costs, and a lack of durability were becoming an inconvenience, but it was also impacting the overall workspace experience. Alex Cafik-Irwin from Lululemon’s facilities team set out to find a solution that would not only solve these issues but also elevate the work environment to match the company’s high standards. Partnering with us at Inbox Booths provided Lululemon with the perfect solution, improving productivity and sparking excitement among employees.

The Challenge

As Lululemon’s workforce grew and hybrid work environments became the norm, their existing phone booths couldn’t keep up. Frequent use led to rapid wear and tear, and the warranties often expired before the damage was even noticed. The high cost of these booths added another layer of frustration, especially when considering the need for multiple units across various locations.

The facilities team at Lululemon identified four key needs:

• The booths needed to withstand heavy use without falling apart.
• They had to be budget-friendly to allow for installations across multiple locations.
• All employees needed to find them user-friendly and comfortable.
• A responsive vendor was crucial to address any issues promptly.

The Solution

After thoroughly evaluating their options, Lululemon decided to go with our Inbox Booths, specifically the Tuesday model. Here’s why:

• Durability: Our booths are built to last, handling frequent use without showing signs of wear.
• Cost-Effectiveness: They’re competitively priced, allowing Lululemon to install more units without breaking the bank.
• Accessibility & Features: They have ergonomic seating, adequate lighting, and proper ventilation, making them comfortable and accessible for all employees.
• Local Vendor Relationship: The proximity of our showroom allowed Lululemon to easily review new models and ensure any issues were quickly resolved.

Getting our Tuesday booths into Lululemon’s space was a breeze. From the moment the booths were ordered, the delivery and installation were completed with minimal disruption, and the customizations, such as sprinkler holes for compliance with local fire codes, were handled efficiently.

Results

Since installing Inbox Booths, Lululemon has seen several positive outcomes:

• Cost Savings: The competitive pricing allowed for savings that could be redirected to other amenities and projects.
• Increased Productivity: The swift installation process meant there was no downtime, and the booths provided an ideal environment for focused work and private meetings.
• Employee Excitement: Employees were thrilled with the new booths, praising their comfort and functionality. The booths’ integrated bench seating, lighting, and airflow were major improvements over previous models, encouraging employees to take longer meetings in these well-equipped spaces.

Lululemon, known for its great company culture as well, found that the new booths further improved morale and created a more enjoyable office environment.Do you want to improve your company morale and boost productivity like Lululemon did? Talk to our team today to find your ideal booth or, visit one of our showrooms and test out the booths in a real office setting.